We aim to dispatch all orders within 2 working days but please allow upto 7 working days to allow for any stock issues etc. Usually your order will be despatched the same day if you order before 3pm and we have sufficient stock. On occasion this time scale may be longer due to circumstances beyond our control - for example Bank Holidays and the Christmas period. We will endeavour to dispatch all paid orders prior to or on the last postal day on such occasions. However we will contact you by email if we are aware of any possible delay prior to dispatch.

All items are delivered for FREE UK mainland unless otherwise stated

When taking delivery of your goods from the courier, if there is any significant damage to the packaging we would ask that you write this on the couriers delivery note as once you sign for the goods you have accepted them in good condition. If this is not the case without a note on the couriers system we cannot accept a claim for damaged goods.

All shortages must be reported within 24hrs of delivery we will be unable to rectify any shortages reported outside this time frame. Please ensure you unpack and check your goods thoroughly before reporting any shortages.

If someone, other than you, at the delivery address signs for the goods, Appliance Spares Centre will be entitled to assume that person is authorised by you to accept the goods. The person signing for the goods must be 18 years or older.

If at the time of ordering you make a special request for the goods to be left anywhere other than the specified delivery address (for example “In The Shed”) meaning the goods will not be signed for, Appliance Spares Centre will not accept any responsibility for loss or theft of those goods